Gold Service
XCMG, at your service
The published gold-service promise covers the life of the machine: timely replies, flexible support, and parts questions that can travel with the model inquiry.
-
01
One inquiry
Machine, parts and a financing question can go in the same note. Name the model, quantity, destination port and Incoterm.
-
02
Cost against the job
The quotation is built for the work, not a checkout price. Lead time comes back by email.
-
03
Closer to the site
XCMG publishes local plants, offices and distributors. This catalogue asks for the destination so the reply can name the practical route.
-
04
The job first
Operating weight, power and engine are on the model page, so the request can describe the work instead of a slogan.